Reported bug is now fixed. Notify the reporter.

Channels: email

Hi {{first_name}},

Quick follow-up on {{ticket_id}}, the fix shipped in version {{version}} on {{ship_date}}.

Give it a test when you get a moment and let me know if it's resolved on your end. If anything's still off, reply here and I'll reopen the ticket.

Thanks for the report, it helped us catch a real one.

{{agent_name}}

Related templates

Macros that learn. Not a Notion doc.

SupportWire's macro library lives next to the inbox. AI suggests the right one. Variables auto-fill from contact data.