Downgrade offered: alternative to cancel Downgrade offered: alternative to cancel

Hi {{first_name}},

Before you cancel, would dropping to {{cheaper_plan_name}} solve the cost problem? You'd lose:

- {{lost_feature_1}}
- {{lost_feature_2}}

But you'd keep:
- {{kept_feature_1}}
- {{kept_feature_2}}

For {{cheaper_plan_price}}/mo. About {{savings_percent}}% less than what you're on now.

Worth a try before walking away?

{{agent_name}}