Original buyer left company; re-engage new contact.

Channels: email

Hi {{first_name}},

I see {{former_owner_name}} is no longer at {{company_name}}. I'm {{agent_name}}, your account contact at {{product_name}}.

Quick context: your team has been on {{plan_name}} since {{customer_since}}. Previous use cases were {{previous_use_cases}}.

Would you like a refresher on what you're paying for, or are you good to keep things as-is?

{{agent_name}}

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