Original buyer left company; re-engage new contact.
Hi {{first_name}},
I see {{former_owner_name}} is no longer at {{company_name}}. I'm {{agent_name}}, your account contact at {{product_name}}.
Quick context: your team has been on {{plan_name}} since {{customer_since}}. Previous use cases were {{previous_use_cases}}.
Would you like a refresher on what you're paying for, or are you good to keep things as-is?
{{agent_name}}Related templates
Macros that learn. Not a Notion doc.
SupportWire's macro library lives next to the inbox. AI suggests the right one. Variables auto-fill from contact data.