Usage spiked; warn about potential overage.

Channels: email

Hi {{first_name}},

Heads up, your {{metric}} usage tripled this week to {{current_usage}}. At this pace, you'll exceed the {{plan_name}} cap of {{plan_cap}} by {{breach_date}}.

Two options:
1. Upgrade to {{next_plan}} now and avoid any overage charges
2. Stay put; overages will charge at {{overage_rate}}

Either is fine. Wanted to flag rather than surprise you on next invoice.

{{agent_name}}

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