Request doesn't fit product direction.

Channels: email

Hi {{first_name}},

Want to be upfront: {{feature_summary}} isn't something we plan to build. Not because it's a bad idea, it's because {{decline_reason}}.

What may get you 80% of the way: {{alternative_approach}}.

If that doesn't work for your use case, {{competitor_or_alternative}} is built specifically for this and would probably serve you better.

{{agent_name}}

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