Request is too vague to act on; ask for specifics.
Hi {{first_name}},
I want to make sure I capture this correctly. Quick clarifying questions:
1. What problem would {{feature_summary}} solve in your day-to-day?
2. How are you handling it today (workaround, other tool, manual process)?
3. How often does this come up?
These help us prioritise honestly. I'll log it the moment I have your answers.
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