Customer offers to pay for prioritisation; decline gracefully.

Channels: email

Hi {{first_name}},

Appreciate the offer, but we don't take payment for feature priority, we want our roadmap driven by aggregate demand, not individual wallets.

What I can do: make sure your use case is documented in detail on {{request_url}} and that I personally raise it in our next planning meeting.

If the timing doesn't work for you, I'd rather you go with a tool that has it today than wait on us.

{{agent_name}}

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