New customer needs to import data from previous tool.

Channels: email

Hi {{first_name}},

We can import directly from {{source_tool}}, covers {{importable_fields}}.

Two options:
1. Self-serve: export from {{source_tool}} → upload to {{import_url}}. Takes ~{{self_serve_minutes}} minutes.
2. White-glove: send me access and I'll do it for you, usually within {{whiteglove_window}} business days. No charge.

Which works better?

{{agent_name}}

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Macros that learn. Not a Notion doc.

SupportWire's macro library lives next to the inbox. AI suggests the right one. Variables auto-fill from contact data.