Customer skipped tour; offer to revisit it later.

Channels: email

Hi {{first_name}},

You skipped the product tour at signup, totally fine, most people do.

If you want to come back to it, hit {{tour_url}} (it's about 4 minutes). Or skip the tour and just ask me anything: {{agent_email}}.

{{agent_name}}

Related templates

Macros that learn. Not a Notion doc.

SupportWire's macro library lives next to the inbox. AI suggests the right one. Variables auto-fill from contact data.