Customer realises wrong address before order ships.
Hi {{first_name}},
Caught it in time, order {{order_id}} hasn't shipped yet.
I've updated the shipping address to:
{{new_address}}
Confirm that looks right and I'll release the order.
{{agent_name}}Related templates
Macros that learn. Not a Notion doc.
SupportWire's macro library lives next to the inbox. AI suggests the right one. Variables auto-fill from contact data.