Product
One inbox.
Every conversation.
Live chat, email, and forms land in a single queue. AI drafts replies. SLAs track themselves. Your team focuses on what matters — helping customers.
Five sections. One screen. Zero tab-switching.
Your entire queue, one screen
Every conversation from live chat, email, and forms lands in a single view. Filter by status, assignee, priority, or custom tags. No tab switching.
Unified view
Chat, email, and form submissions in one chronological feed. Every message has full customer context attached.
Smart assignment
Round-robin, load-balanced, or manual. Set rules once and conversations route to the right person automatically.
Custom filters
Save filter combinations as views. "My open tickets", "VIP unresolved", "Waiting on customer" — one click away.
AI that drafts, you approve
The AI copilot reads the conversation, checks your knowledge base, and suggests a reply. You edit if needed and send. No per-resolution fees.
AI reads the full thread and your docs, then writes a response in your tone. One click to send, or edit first.
Long conversations get a one-paragraph summary so the next agent picking it up doesn't have to read 40 messages.
Common questions get answered instantly from your knowledge base. The customer never waits. You never pay per resolution.
Never miss a deadline
Set response time and resolution targets per priority level. The inbox surfaces what needs attention before it breaches.
Priority-based SLAs
Different targets for urgent vs normal. P1 gets 15 minutes. P3 gets 4 hours. You decide.
Breach warnings
Conversations approaching their SLA deadline float to the top. Color-coded urgency. No surprises.
SLA reports
Track compliance over time. See which categories breach most. Fix the process, not the people.
Work together without stepping on each other
Internal notes, @mentions, and collision detection. Know who's already looking at a conversation before you start typing.
Internal notes
Leave context for teammates that the customer never sees. Notes stay attached to the conversation permanently.
@mentions
Pull in a teammate with @name. They get a notification. The conversation shows up in their queue.
Collision detection
See who else is viewing or replying to a conversation in real time. No duplicate responses.
Connect to everything your team uses
Slack notifications, webhook triggers, and a developer API. Push conversation data where it needs to go.
Slack
Get notified in Slack when new conversations arrive or SLAs are about to breach. Reply from Slack without leaving your flow.
Webhooks
Trigger workflows in Zapier, Make, or your own backend when conversations are created, assigned, or resolved.
REST API
Full API access to conversations, customers, and team data. Build custom dashboards, sync with your CRM, automate anything.
Not sure yet?
Talk to the founder.
No sales team. No demo form. You'll talk to me (Karthik) — the person who built this.
[email protected]