Introducing demo mode

A fully scripted playground for showing SupportWire to your team — watermark, simulator, presets, and dark mode toggle.

Published v0.0.37
Summarize with

Demo mode drops you into a fully populated workspace without touching your real data. Scripted conversations play out in real time through a simulator, knowledge store entries are pre-loaded, and a watermark on every screen makes clear that nothing here is live.

Presets let you jump straight to a specific scenario — a long conversation, a bot-heavy thread, an angry customer, an import in progress — so you can walk a prospect or a new teammate through the exact flow you want them to see. A dark mode toggle lives in the top right so you can switch themes on the fly.

Also in this update

  • Demo data was enriched with longer conversation threads for release testing
  • A new "screenshot presets" data attribute makes it possible to trigger specific demo states from a URL
  • The simulator, notes, and knowledge base all read from the same demo dataset so everything stays consistent across panes