Introducing Shopify support

Connect your Shopify store to SupportWire, and Kal can finally speak fluent commerce — handling "Is this in stock?", "What sizes do you have?", and "Where's my order?" without pulling you in.

One-click connect

Authorize your store once. Your full product catalog syncs into your knowledge base automatically, and stays in sync as you add, edit, or remove products.

Answers grounded in your catalog

Kal knows your real products — prices, variants, and images. Every reply is drawn from your actual catalog, so customers get accurate answers instead of guesses.

Order tracking, done safely

Customers can check their order status right inside the chat. Order details are only shared after the customer's email is verified, so the right person always sees the right order.

Connect your store, and Kal takes it from there.