Password reset: not received Password reset: not received

Hi {{first_name}},

Sorry, let me dig into why the email isn't landing.

Quick checks first:
1. Spam / junk folder?
2. Confirm the email on the account is exactly {{email_on_file}}?
3. Your IT team blocking emails from {{sending_domain}}?

I just re-sent the reset to {{email_on_file}}. If you're set up with custom email rules, allowlist {{sending_domain}}.

If still nothing in {{wait_minutes}} minutes, I can verify identity another way and reset it manually.

{{agent_name}}