Password resets, locked accounts, 2FA recovery, SSO problems.
email · chat
Password reset: first reply
Customer forgot password, requesting reset.
Open →email · chat
Password reset: not received
Customer says reset email never arrived.
Open →email · chat
Account locked: too many attempts
Account locked after too many failed login attempts.
Open →2FA recovery: lost device
Customer lost 2FA device and recovery codes.
Open →SSO not working
SSO login failing for enterprise customer.
Open →Email change: confirmation
Customer wants to change the email on their account.
Open →Account deletion: confirmation
Customer requests permanent account deletion.
Open →Workspace ownership transfer
Owner leaving company; transfer workspace to another admin.
Open →Session expires too often
Customer logged out repeatedly. Diagnose.
Open →Missing permissions / access
User can't see a feature; admin needs to grant role.
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