Customer requests permanent account deletion.

Channels: email

Hi {{first_name}},

To confirm: you want to permanently delete your account ({{email}}) and all associated data. This is irreversible, once processed, we can't recover anything.

If you'd like an export of your data first, reply "export" and I'll generate one before deletion. Otherwise reply "confirm delete" and I'll process within {{deletion_window}}.

If you just want to pause instead of delete, reply "pause" and I'll show you that option.

{{agent_name}}

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