Customer cancels subscription. Acknowledge and confirm dates.
Hi {{first_name}},
Your {{plan_name}} subscription is cancelled. You'll keep access through {{access_end_date}}, and you won't be charged again.
If you change your mind before then, you can reactivate from {{settings_url}}, your data stays put.
Mind sharing what made you cancel? It genuinely helps us improve.
{{agent_name}}Related templates
Macros that learn. Not a Notion doc.
SupportWire's macro library lives next to the inbox. AI suggests the right one. Variables auto-fill from contact data.