Session expires too often Session expires too often

Hi {{first_name}},

Frequent logouts are usually one of:
1. Browser clearing cookies (private mode, aggressive privacy extension)
2. Multiple devices fighting for the same session
3. Your org's SSO timeout policy (if SSO-enabled)

To narrow it down: does it happen on one specific browser, all browsers, or also on mobile?

If you're on Safari with strict tracking prevention, that's the most common cause, adding {{app_url}} as a trusted site usually fixes it.

{{agent_name}}