Customer asks why tax was applied.
Hi {{first_name}},
Tax of {{tax_amount}} was applied because we're required to collect {{tax_type}} for {{tax_jurisdiction}} based on the billing address on file.
If you have a valid {{tax_id_type}} (VAT ID, GST number, etc.) for a registered business, send it over and I can add it to your account, future invoices won't include the tax line.
For this charge, we can issue a credit if you provide the ID within {{credit_window}}.
{{agent_name}}Related templates
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