Customer asks why tax was applied.

Channels: email

Hi {{first_name}},

Tax of {{tax_amount}} was applied because we're required to collect {{tax_type}} for {{tax_jurisdiction}} based on the billing address on file.

If you have a valid {{tax_id_type}} (VAT ID, GST number, etc.) for a registered business, send it over and I can add it to your account, future invoices won't include the tax line.

For this charge, we can issue a credit if you provide the ID within {{credit_window}}.

{{agent_name}}

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