Exit interview: request Exit interview: request

Hi {{first_name}},

Cancellation is processed, sorry to see you go.

If you'd be open to a 15-minute exit interview, I'd genuinely value it. We learn more from honest cancellation conversations than from any survey.

{{calendar_url}} if you have a slot. Or reply with answers to:
1. What was the actual reason?
2. What would have made you stay?
3. What worked well for you?

No salesy follow-up. Just info to help us not lose the next customer for the same reason.

{{agent_name}}