Reach out to churned customer 3 months later.

Channels: email

Hi {{first_name}},

Three months since you cancelled {{product_name}}. Quick check, did the alternative work out?

If yes: glad you found a fit.

If no, and you'd consider coming back: here's a {{winback_offer}} to make it easy. Your old data is still archived and we can restore it within {{restore_window}}.

No follow-up if I don't hear back. One ask.

{{agent_name}}

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Macros that learn. Not a Notion doc.

SupportWire's macro library lives next to the inbox. AI suggests the right one. Variables auto-fill from contact data.