Customer requested cancel; one final ask.
Hi {{first_name}},
Before I process the cancellation, one direct question: is there anything I can do today that would change your mind?
Not asking to be pushy. Asking because sometimes there's a fix we haven't tried.
If yes, tell me. If no, hit reply with "confirm cancel" and I'll process it within the hour.
{{agent_name}}Related templates
Macros that learn. Not a Notion doc.
SupportWire's macro library lives next to the inbox. AI suggests the right one. Variables auto-fill from contact data.