Apply credit as goodwill gesture.

Channels: email

Hi {{first_name}},

Applied a {{credit_amount}} credit to your account, appears on your next invoice automatically. Just a small thank you for {{thank_you_reason}}.

No action needed from you.

{{agent_name}}

Related templates

Macros that learn. Not a Notion doc.

SupportWire's macro library lives next to the inbox. AI suggests the right one. Variables auto-fill from contact data.