Customer left positive public review.
Hi {{first_name}},
Saw your {{review_platform}} review, thank you. Specific shoutouts mean a lot, and "{{quoted_phrase}}" made my day.
Sharing internally with the team you mentioned. They'll appreciate it.
If there's ever something the review couldn't capture (good or bad), my line is open: {{agent_email}}.
{{agent_name}}Related templates
Macros that learn. Not a Notion doc.
SupportWire's macro library lives next to the inbox. AI suggests the right one. Variables auto-fill from contact data.