Existing happy customer; ask what would push them from 9 to 10.
Hi {{first_name}},
You scored us a {{nps_score}} on NPS, thank you. Pushing my luck: what would it take to get to a 10?
If it's a missing feature, let me know and I'll log it. If it's something we already do but is hard to find, I want to fix that too.
No essay needed. One sentence works.
{{agent_name}}Related templates
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