Request is outside what the product is meant to do.

Channels: email

Hi {{first_name}},

Honest answer: {{feature_summary}} is outside what {{product_name}} aims to be. We're built for {{product_focus}}, and going broader would dilute that.

For your specific use case, {{recommended_alternative}} is a better fit. We integrate with them at {{integration_url}}, so you can use both side-by-side.

{{agent_name}}

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