Customer wants to set up SSO during onboarding.

Channels: email

Hi {{first_name}},

For SSO with {{idp_name}}, walk-through at {{sso_docs_url}}.

You'll need:
1. Admin access to {{idp_name}}
2. Our metadata XML (download: {{metadata_url}})
3. Roughly {{setup_minutes}} minutes

Common gotcha: make sure the {{nameid_format}} field is set to email. Otherwise users login as separate accounts.

Want me to set up a 20-minute call to get this done together?

{{agent_name}}

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