Customs delay: international Customs delay: international

Hi {{first_name}},

Order {{order_id}} cleared our warehouse but is currently held in customs in {{country}}. This is normal for international orders, typical hold is {{customs_window}}.

Tracking: {{tracking_url}}

If customs requests duties or paperwork from you, you'll get a notification directly from them. Reply here if you need help with the response.

{{agent_name}}