Data retention policy Data retention policy

Hi {{first_name}},

Default retention policy:

- Active customer data: indefinite while account is active
- Deleted records: {{deleted_retention}} (then purged from backups too)
- Cancelled accounts: {{cancelled_retention}} grace period, then full deletion
- Audit logs: {{audit_retention}}
- Backups: {{backup_retention}}

Custom retention available on {{required_plan}}. Configure at {{retention_settings_url}}.

{{agent_name}}