GDPR/SOC2 questions, DPA requests, breach notifications, sub-processor lists.
SOC 2 report request
Customer requests SOC 2 Type II report.
Open →ISO 27001 certificate
Customer requests ISO 27001 certificate.
Open →GDPR DPA: request
Customer requests Data Processing Agreement.
Open →Sub-processor list
Customer requests current sub-processor list.
Open →Penetration test summary
Customer requests pen test results.
Open →Security incident notification
Notify customer of security incident affecting them.
Open →Data residency: answered
Customer asks where data is stored.
Open →Data deletion request
Customer requests permanent data deletion (GDPR Art. 17).
Open →Data export request (GDPR portability)
Customer requests data portability export.
Open →Vulnerability disclosure: acknowledgment
Researcher reported a security vulnerability.
Open →SAML SSO configuration
Customer setting up SAML SSO with their IdP.
Open →SCIM provisioning setup
Customer enabling SCIM for automated user provisioning.
Open →Audit log export
Customer needs audit logs for compliance review.
Open →Encryption details
Customer security team asks about encryption.
Open →Enforce MFA across team
Admin wants to require MFA for all team members.
Open →HIPAA BAA request
Healthcare customer requests Business Associate Agreement.
Open →PCI DSS scope question
Customer asks about PCI DSS scope.
Open →Data retention policy
Customer asks about retention periods.
Open →IP allowlist setup
Customer wants to restrict access by IP.
Open →Post-mortem shared
Send post-mortem after security or availability incident.
Open →Build a real macro library. Not a Google Doc.
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