Customer requested refund within policy window. Approved without exception.

Channels: email · chat

Hi {{first_name}},

Good news, your refund for {{order_id}} is approved. We've issued {{refund_amount}} back to the original payment method.

It typically takes {{processing_days}} business days to land, depending on your bank.

Anything else I can help with?

{{agent_name}}

Related templates

Refund denied: outside policy

Customer requested refund after the eligibility window closed.

Partial refund offered

Item received with minor defect; full refund not warranted.

Refund status: pending

Customer asking where their refund is. Already issued, waiting on bank.

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